(website name) is under the ownership by (Company name) (“we”, “us”, or “our”). User (“you”, “your”) trust is of utmost importance to us and we focus solely on improving this aspect. The Terms of Service between (website name) and Users must include this policy, which describes how we collect, use, distribute, and protect the personal information users contribute while using the Platform. Therefore, you are recommended to thoroughly read this Privacy Policy before using the Platform.

Collection of user information 

When you register on (website name), you will be required to supply us with your name, email address, mobile number, display photo, social network account ID (if you have provided it), and other relevant profile information. You will also require your bank account details and Permanent Account Number (PAN) in order to use the amount withdrawal option. In certain circumstances, such team play options or referral programs, you might provide us with another person's personal information.

We receive and keep records of all the transactions you initiate in relation to your (website name) Account, including the amount you add to the account, the date and time of the transaction, and the payment method you used. 

Your phone conversations with the customer care agents at (website name) may be recorded and stored. We automatically obtain certain information from you when you use (website name), including your IP address, location, and other unique device identifiers. We also gather information about the type of browser you are using, the language you are using, and the URL of any previous websites you may have visited before visiting our Platform.

Usage of information

In addition to the uses of information we list elsewhere in this Privacy Policy, we use your information to accomplish the following goals: provide you with service-related emails and correspondence, such as alerts regarding modifications to our policies or Services, at (website name); process amount transactions to your (website name) Account, facilitate withdrawals, and enable your access to and use of the Platform; allow you to participate in various Games and activities on the Platform; and promote to you our services as well as the goods and services of our affiliates, subsidiaries, and group companies.

We also use your information for internal tasks like internal training, statistical analysis, data analysis, testing, and troubleshooting to improve future game developments, optimize the Platform, and make ads more relevant. Support requests are handled in this way, and it may involve looking into a transaction or issuing a refund. We validate users' identities and accounts; assess and comprehend the effectiveness of the campaigns and commercials we show you and others; tailor the Platform to your preferences, including any offers and advertisements you may see; provide you with user support and ensure that our platform policies are adhered to. This type of analysis is aggregated and does not apply to any specific User.

Sharing of information

We won't give your personal information to third parties without your permission. Your data is mostly used by us to enhance your fantasy cricket experience. Compiled and anonymized data may be shared with reliable affiliates and partners for analytical reasons. This data is just used to improve user experience and our services; it does not contain any personal information. 

If it becomes necessary to enforce our Terms of Service, comply with legal laws, or protect our rights, privacy, safety, or property, we may disclose the information you give. Data is exchanged in accordance with all applicable laws and regulations. We follow all applicable privacy laws and regulations while taking great care with any information you give us.

Security of your information

To safeguard the privacy of the data we collect, we use industry-standard security measures as well as those mandated by law. Our precautions include physical security measures, cyber security measures like encryption, and routine reviews of our data collection, processing, and storage practices to prevent unauthorized access to the systems where we hold Users' personal information. We have a comprehensive information security program and information security policies that encompass managerial, technical, operational, and physical security control measures in order to secure personal information, especially sensitive personal information. 

Retention of your information

We retain your information for the duration necessary to provide you with our services; beyond that, we may retain it in order to comply with legal obligations, resolve disputes, enforce the terms of our agreements, and protect the legal rights of (website name). However, after that, we may keep it subject to restrictions imposed by applicable legislation. 

Users rights

You have special rights regarding the personal information you supply when using our fantasy cricket website. You are in control of seeing, changing, removing, and correcting the personal information that is saved on our website. We will provide you with accurate and transparent information about the personal data we maintain on file upon request. By navigating to your account settings or contacting our support team, you can change your user details. Maintaining and updating accurate information is essential.

Children’s privacy

Only individuals who are at least 18 years old are eligible to play fantasy cricket. We knowingly do not collect information on minors under the age of eighteen. We will take prompt action to remove any information provided by a user under the age of 18 without their parent's consent from our records if we become aware of it. If you believe your kid has provided us with personal information without your consent, please contact us using the information provided in the "Contact Us" section.

Cookies

We save specific kinds of data in cookies, which are little text files that uniquely identify your browser and let us recognize the information you have provided. Cookies are used every time you visit a page on our site. These cookies don't store any personal information, and you can choose which cookies to accept by changing the cookie settings on your computer. You can use this to delete cookies from your browser or turn them off entirely, but doing so will affect how our Platform functions overall for you.

Third party links

The Platform may contain links to third-party websites or services ("External Resource"). Your usage of an External Resource and any interactions with it are subject to the terms and privacy policies of that External Resource, regardless of whether the connection to it originated from our Platform. We are not responsible for the security, privacy, or functionality of any third party website or service to which you are redirected, and this Privacy Policy has no control over how you use or access them.

Changes to this privacy policy

This Privacy Policy may be updated or modified at any time by (website name). It is recommended that you periodically review this Privacy Policy, as your continuing use of our Services following any modifications will be interpreted as your acceptance of those modifications.

Contact us 

Please do not hesitate to contact us if you have any questions or concerns regarding our privacy statement.

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